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PRIVACY POLICY

 

Last updated: 12 March 2026

 

This Privacy Policy explains how Renprop (Pty) Ltd (“Renprop”, “we”, “us”, “our”) collects, uses, shares and protects personal information through the 29 On Scott Website, in accordance with the Protection of Personal Information Act, 2013 (POPIA).

 

 

1. Responsible party

 

Renprop is the “responsible party” for personal information processed via this Website (as contemplated in POPIA).

 

Renprop (Pty) Ltd

Registration number: 1995/004567/07

Address: The Courtyards, 32 Peter Place, Lyme Park, 2191

General contact: contactus@renprop.co.za

Privacy email: info@29onscott.co.za

 

 

2. What personal information we collect

 

Depending on how you use the Website, we may collect:

 

  • Contact details: name, surname, email address, phone number, WhatsApp number

  • Business details (if provided): company name, role/title

  • Enquiry details: unit size preferences, budget range (if supplied), messages submitted

  • Technical data: IP address, device/browser information, cookie identifiers, analytics data

 

 

3. How we collect information

 

We collect personal information when you:

 

  • submit a contact/enquiry form;

  • request downloads (price list, floorplans, packs);

  • communicate with us by email/phone/WhatsApp; and/or

  • browse the Website (via cookies/analytics where enabled).

 

 

4. Why we process your personal information

 

We process personal information to:

 

  • respond to your enquiries and provide requested information;

  • send automated emails with links you requested (e.g., downloads);

  • arrange viewings and communicate about availability;

  • improve the Website and user experience;

  • maintain records and comply with legal obligations; and

  • where permitted by law, send marketing communications related to the Property and our services.

 

 

5. Website tools and automation

 

The Website uses Wix Automations to send automated responses (for example, emails containing requested download links) and to manage enquiry workflows.

 

 

6. Lawful processing and direct marketing

 

We process personal information in line with POPIA’s requirements for lawful processing, including where processing is necessary to respond to your request, or where you have consented (for example, to receive certain marketing). You may opt out of marketing at any time.

 

 

7. Sharing your information

 

We may share personal information with:

 

  • our employees and authorised representatives;

  • contracted service providers who help us operate the Website (including Wix services used to host, run forms and automations), analytics, or communications (only as needed);

  • professional advisors (e.g., legal/accounting) where necessary; and

  • regulators or authorities where required by law.

 

We do not sell your personal information.

 

 

8. Cross-border transfers

 

If we use service providers that store or process data outside South Africa (for example, cloud hosting or website infrastructure), we will take reasonable steps to ensure appropriate safeguards consistent with POPIA.

 

 

9. Security safeguards

 

We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. However, no system is completely secure.

 

 

10. Data retention

 

We retain personal information only for as long as reasonably necessary for the purposes set out in this policy, including to respond to enquiries, maintain records, and comply with legal requirements.

 

 

11. Your rights under POPIA

 

Subject to POPIA, you may have the right to:

 

  • request access to your personal information;

  • request correction or deletion (where appropriate);

  • object to processing in certain circumstances;

  • object to direct marketing and unsubscribe; and

  • lodge a complaint with the Information Regulator (South Africa).

 

To exercise your rights, contact us at info@29onscott.co.za.

 

 

12. Cookies and analytics

 

We may use cookies or similar technologies to improve Website performance and understand usage. You can manage cookies through your browser settings. Some features may not function properly if cookies are disabled.

 

 

13. Children’s privacy

 

This Website is not intended for children, and we do not knowingly collect personal information from children.

 

 

14. Changes to this Privacy Policy

 

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last updated” date.

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